Frequently asked questions

Yes. S20 Web serves businesses within about 75 miles of Reedsburg, including Baraboo, Wisconsin Dells, Portage, Madison, Richland Center, Mauston and many towns in between. We can meet in person or work by phone and video.

We design custom websites, host and maintain them, build local SEO, create logos and graphics, and offer business management software. One local team, one point of contact.

It depends on pages, features and whether you need a store. We give a clear written quote after a short conversation. Our pricing page shows starting ranges.

Yes. Simple things like phone number, email and photos can be changed from an easy admin panel, and we handle anything bigger.

We build every site with local SEO and structured data so search engines and AI assistants understand your business and service area. Rankings take time, and we are upfront about what is realistic.

Most small business sites launch in two to four weeks once we have your photos and text. Larger builds with many pages or an online store take longer, and we agree on a timeline up front.

Yes. You own your content, your domain and your design. We will explain exactly what is included in writing before we start.

Absolutely. We keep what works, fix what does not, and move your content over so you do not lose search rankings.

In most cases yes. We review it first, then move it over with no downtime.

We clean it, restore from backup and close the hole. Hosted and maintained sites are monitored so problems are caught early.

No lock-in tricks. We explain the terms plainly before you sign.

No. It suits contractors, service companies, shops and any small team that quotes, schedules and invoices work.

Yes - ask for a walkthrough and we will show it using your kind of business.

Yes. Customer lists and past invoices can usually be imported from spreadsheets or other tools.

Local SEO builds over time. Many businesses see movement in a few weeks and steady gains over three to six months.

Nobody honest can. We guarantee the work, the transparency and the reporting.

Not always. We audit your site first and only recommend a rebuild if it is holding you back.

Payment processors charge small per-transaction fees. We help you pick the best fit for your volume.

Yes. Small catalogs and single-product shops are a great fit.

Yes - we can add booking and deposit payments for service businesses.

Yes - full-resolution vector and image files you own and can use anywhere.

Yes. We can modernize it while keeping the recognition you have built.

Through our parent company Sign20 we can handle signs, banners, wraps and more.